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Release Notes
These docs are for v2.60. Click to read the latest docs for v2.208.

What's New in R1 2024

Our first release of 2024 turbocharges your loyalty or incentive program with significant additions to our suite of products. It includes updates to our Incentives (FieloPLT) and RevOps (FieloRO) apps, as well as a brand new app, Fielo Comms Center.

Cash Incentives Management

Enjoy an exclusive, completely revamped admin experience for rebate, cashback, commission and spiff programs.

Volume-Based

Reward members for attaining specific purchase or sales volumes. Members receive incremental benefits for attaining higher quantity thresholds.

Growth-Based

Reward members for period-over-period growth in revenue or volume of sales. Members receive incremental benefits for attaining higher growth thresholds.

Revenue-Based

Reward members for attaining specific revenue targets. Members receive incremental benefits for attaining higher thresholds.

Flat

Reward members with a flat rebate, either fixed or step-tiered.

Communications Center

Your members' journey hinges on their awareness of the value your brand provides. Our brand new Communications Center builds that awareness and engagement at every step.

Scheduled and Triggered Campaigns

Schedule your communications to send at a given date and time, with automated repeat sends or have them triggered by Fielo Incentives, via events from Salesforce and external systems.

Personalized Content

Add dynamic content to your communications drawing from profile, incentive, and triggering event info, making every message highly personal.

AI Assistance

Feeling short on inspiration? Let the AI assistant kickstart your communications content, leveraging Fielo data and your own instructions.

Rich Template Editor

Create vibrant comms experiences using our highly visual, what-you-see-is-what-you-get email template editor.

Multi-Channel

Meet your members where they are. Execute campaigns across email, SMS and WhatsApp channels.

RevOps

Expand your revenue reach with plans on any object, record filters for all of your plans, and more.

Multiple Objects

Create activity plans on any CRM object, including your custom objects. Accounts, Opportunities, Leads, Contacts, Cases, and Orders come out of the box.

Multiple Active Plans & Filters

Launch multiple plans running in parallel, and narrow down which records appear on each plan, allowing you to implement highly targeted execution playbooks across your portfolio.

Auto-Fill Plan Progress

Make activity and relationship logging painless for your end users. If the data is in your CRM, you can automate its progress tracking using our out-of-the-box Apex actions.