What's New in Spring '21
We have great news: Fielo Spring ‘21 was just launched and can be installed in your org today, bringing new possibilities to your program! You now have even more ways to reward members for performing your incentivized behaviors, and full traceability for each reward given to members. As of this release, members can even calculate how much they can win through your Incentives, so that they can better prioritize which ones they will participate in.
There is more to Spring ‘21 than you can imagine. Take a look at the details:
Lightning Redesign *
No more pages with the old Salesforce Classic design! Pages such as the Programs and the Rewards landings have been revamped to fully leverage Salesforce’s Lightning Experience.
You will notice the redesign in the: Programs and Rewards landing pages, Program, Program Agreement, Capping, Email Template, Email Campaign and Reward creation forms and view pages.
When you have a Program with several incentives, it might get hard for your partners to decide which ones they want to participate in. The Planner is powered by an API that can inform your partners how far they are from receiving the greatest reward amount possible in your Program and what effort must be done in search of more prizes.
Provide your partners with a pipeline view of your incentives and leave it to them to decide what (e.g. which opportunities, leads, courses) they must prioritize over time.
In addition to the reward types that you already know, now you can also reward members with Funds Allocation when they participate in an Incentive. This rewarding takes advantage of Salesforce’s Market Development Funds, which allows you to give partners allocations that they can use in marketing campaigns with the objective of increasing future sales. It’s a fantastic way to improve your relationship with them at the same time that you help them to attract more leads.
We know your incentives are as dynamic as the partners and customers you incentivize. That’s why we’ve introduced Incentive Versioning, a way to keep track of each iteration of an incentive as it evolves over time. With Promotions and Challenges Versioning, you can see which user modified an incentive and when, and even see all the configuration details for that version. This makes it easy to confirm what the incentive looked like at the moment it rewarded one of your members.
Looking for a way to give members cumulative Currency rewards, based on how much an objective has been exceeded by? Well, you found it!
With the new rewarding scheme for missions based on a fixed metric, you set a quantifiable objective, rewardings for any number of ranges and voilà! Every time that the member’s performance in the Challenge Mission reaches a range that you defined (e.g. 110% of the objective), they win a new reward.
Fielo is beginning the process of making our Lightning Components open source - starting with the Incentives component -, so that your developers can customize them to your own design and brand identity. Modify the components in order to change their format, buttons, colors and so on. Other than that, you can also use our Global APIs in order to build your own component based on our code.
Make the member feel like they are having a complete immersive experience with your brand!