Messaging

Messaging helps you send emails to welcome members to the program, encourage them to participate, notify them about new promotions and challenges, and congratulate them on earning Points and rewards. It's your way of reaching out to your members and keep them coming back!

Templates

Make your life easier by using our pre-made email templates. Some templates come ready-made when you install Fielo packages, but if you'd like to create a new template, it's a straightforward process. You can use those templates for both Transactional Emails and Campaign Emails.

Emails and Campaigns

With your templates ready, you can choose the type of messages you want to send depending on your needs:

• Set up Transactional Emails to communicate on an individualized basis with your members when they perform actions.
• Use Campaign Emails to create marketing-type email campaigns destined for multiple recipients (e.g. all members, members who live on the west coast, etc.).

Consents

Ensure communication with your members is compliant with privacy regulations using Consents. Consents are granular member opt-ins to receive program communication. You can choose to ask members to agree to receive:

• Program Notifications, which correspond to Transactional Emails.
• Marketing Communication, which refers to Campaign Emails.