Learning
Get your partners and resellers educated with Fielo Learning! A Fielo-developed package.
If you want your resellers and distributors to promote your products over others, speak knowledgeably about your offerings and rise to more complex marketer-seller challenges, you need to make sure they’re educated. If you want them to up-sell and cross-sell new releases and speak fluently to improvements in your product lines, you need to make sure they’re in the know.
Fielo helps contractors, distributors and resellers improve their understanding of vendor products and improves relationships between companies and their reseller base through tailored training and education offerings, all of which lead to more active promotion of your products over rivals and the up-selling of your latest releases.
Learning allows you to test your resellers on their product knowledge, brand awareness, selling acumen and more. Each Course can be broken down into Modules which your members need to complete before they can move on to the next level.
You can also set up your courses and modules so that members have to watch a video or view a PDF before they start, thereby testing them on how well they paid attention and absorbed the information.
Incentivizing Training and Education
Scenario
Imagine you work at a tire manufacturing company and you’re feeling frustrated. Your resellers regularly mis-sell your products because they don’t have sufficient understanding of your offerings or where they fit in the wider industry landscape. You’re constantly worried that partners will promise features you don’t have and you’ll end up having to build that functionality in a rush. You know that any damage to your reputation caused by misrepresentation could prove fatal to the business, causing customers to jump ship to your competitors. What can you do?
You can create incentives around Learning that enables you to educate and test your contractors, distributors and resellers on their product knowledge and selling skills. When they pass your courses with a high score, they earn points towards desirable rewards. It's a win-win scenario!
The following instructions will guide you through how to build Learning within Fielo:
Updated about 1 year ago