Privacy & Accessibility

Fielo understands the importance of protecting our customers' data privacy, as well as that of our customers' customers, partners, and employees. We also work to ensure that our Member Experience is accessible to all.

Package Architecture

TrustArc assessed Fielo to ensure that data privacy is at the heart of Fielo's package design.

Access our TrustArc datasheet.

GDPR

Fielo provides you with tools that allow your programs to be compliant with the General Data Protection Regulation (GDPR).

Data Portability

Export member data to comply with data portability requests.

Data Anonymization

Anonymize member data to comply with right-to-be-forgotten requests.

Member Opt Out and Banning

Allow a member to opt out with a points redemption allowance period. You can also permanently ban members.

Consent Management

Ensure that your program communication only reaches members who have opted in. Manage consents on a granular level according to your business needs.

Data Management

Fielo's packages do not require your data to be exposed or ported outside of your org, which is protected by Salesforce's Trust framework and other industry-leading standards. Check out these reference materials to learn more:

Accessibility

As part of the development process, we test to ensure that our Member Experience components follow AODA and WCAG 2.1 Level AA standards and best practices. The primary testing tool used was Siteimprove. For supplementary testing, EqualWeb was also used.